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不同車型的市場保有量不同，其售后保障能力也不同，例如：低位駕駛?cè)蚨迅哕嚭透呶获{駛?cè)蚨迅哕囃瑢僬ǖ啦孳囅盗�，都可以在很窄的通道�?nèi)（1.5～2.0米）完成堆垛/堆高、取貨。但是前者駕駛室不能提升，因而操作視野較差，工作效率較低。由于后者能完全覆蓋前者的功能，而且性能更出眾，因此在歐洲后者的市場銷量比前者超出4～5倍，在中國則達到6倍以上。因此大部分供應(yīng)商都側(cè)重發(fā)展高位駕駛?cè)蚨迅哕�，而低位駕駛?cè)蚨讯獠孳囍皇怯迷谛嵨弧⑻嵘叨鹊停ㄒ话阍?米以內(nèi)）的工況下。在市場銷量很少時，其售后服務(wù)的工程師數(shù)量、工程師經(jīng)驗、配件庫存水平等服務(wù)能力就會相對較弱。
Different models of different market holdings, the customer service support ability is different, such as: low driving to three car pile high and high driving three to the stacker are narrow channel forklift series, can be in a very narrow channel (1.5 to 2 meters) high, pick up the pile / finished stacking. But the former cab can not be promoted, so the operation field is poor and the work efficiency is low. Because the latter can completely cover the former function, and the performance is more outstanding, so in Europe, the latter market sales than the former 4~5 times, and in China, more than 6 times. Therefore, most suppliers focus on the development of high driving, three to pile high vehicle, and low driving three to stack forklift, only used in small tonnage, lifting height is low (generally within 6 meters) of the working conditions. When sales in the market are very small, the number of engineers, engineers' experience and inventory levels of after-sales services will be relatively weak. |
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